About the business

Outback Therapy is currently looking for a Team Administrator to join our team within our newly established Lightning Ridge clinic. 

Outback Therapy is a branch of Raymond Terrace Therapy, providing a multidisciplinary team approach. Services are provided within the clinic, home, community and partnered health facilities. 

We provide therapy to all ages and abilities. Our current therapies include; Physiotherapy, Occupational Therapy and Speech Pathology. Our business is a registered NDIS provider for early intervention supports and therapy supports. 

The Role

We are looking for a friendly and passionate Full-Time Team Administrator to assist in the running of our business and client journey.

You will be joining a fun, energetic team with a reputation for providing high-quality services. Business hours are Monday – Friday (No weekend work).

About you

• Demonstrated patient-focused approach in a customer service position
• Experience as a Receptionist/Administrator in a Medical or Allied Health position – Desirable
• Demonstrated ability to work well within a team and autonomously
• Excellent communication and interpersonal skills
• Excellent at taking initiative
• Strong IT and data entry skills
• Experience with the NDIS (National Disability Insurance Scheme) and interpreting of NDIS plans is highly desirable, however not essential
• Experience with Cliniko is highly desirable, however not essential
• Consistently demonstrates clear and concise written and verbal communication skills
• A current drivers license

Responsibilities

• Enhance the business image by providing a positive experience to patients and practitioners
• Support practitioners to allow for a streamlined patient journey through the practice
• Manage with a professional manner telephone and face to face enquiries regarding our services from both current and prospective patients and other service providers
• Liaise with patients with understanding and compassion
• Ensure the appointment book, patient data and correspondence is managed with accuracy and attention to detail
• Maintain and update patient information with a high level of data integrity
• Process invoicing, receipting and bulk bill claiming
• General reception duties including banking, shopping, stock ordering and housekeeping
• Open and close procedures

Applications close – Once the position is filled

JOB APPLICATION

Please complete the online form and also send through your CV and resume to info@outback-therapy.com